Abstract

The Goods and Services Tax (GST) was implemented with the goal of making One Nation, One Tax a reality in India. It is a ground-breaking reform in the Indian indirect tax system. GST was implemented with effect from 1st July, 2017 by Shri. Narendra Modi, Hon'ble Prime Minister of India. Unlike Value Added Tax and Service Tax, GST is a tax on the supply of goods and services. It has subsumed various indirect tax like VAT, Sales Tax, Service Tax etc., which were prevailing before its implementation. There are four types of GST based on the type of transaction and the authority levying it viz., Central Goods and Services Tax (CGST), State Goods and Services Tax (SGST), Union Territory Goods and Services Tax (UTGST) and Integrated Goods and Services Tax (ITGST). GST was imposed as a Good and Simple Tax but in reality there were a lot of confusions among consumers regarding the implementation of GST in India. This paper tries to find out how far people are aware about the concept of GST and the satisfaction level of consumers on GST and its impacts by carrying out an empirical research. This paper finally gives suggestions to the government for increasing the awareness among consumers on GST as a concept and its positive impacts.

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