In regards to protecting the consumer’s interests,  the  principle of laissez faire was followed by the after effects of the industrial revolution and then the provisions of the Indian Penal Code, 1860, Sale of Goods act, 1930, the Dangerous Drugs Act, 1930, Drugs Cosmetics Act, 1940, Prevention of Food Adulteration act, 1954, Standards Institution (Certification of Marks) Act, 1956, Monopolies & trade Restrictive Practices Act, 1969, Prevention of Black Marketing and Maintenance of Supplies of Essential Commodities Act, 1980, National Security Act, 1980,  reference to Rule 8 of Order 1 of the First Schedule and also Section 482 of the Civil Procedure Code, 1908, writ remedies under Article 32, 226, 227 of the Indian Constitution etc. Consumer protection law enables welfare of the society by promoting the consumer’s participation in the market economy and checking the exploitative tactics of the other party who usually have an upper hand than the former.

Keywords- complainant, negligence, deficiency in service, commercial purpose

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